Responsible Gambling —
Stay Safe, Enjoy the Game
Playing on cd44 is for entertainment only — not a solution to stress or problems. We want you to play with awareness and within your limits. This page has full information about our protection tools, warning signs and ways to get support.
All betting and casino activity on cd44 is for persons aged 21 or above only.
The best way to enjoy online betting and casino games is to play with awareness. cd44 believes gambling should be a fun leisure activity — not a guaranteed way to earn money or a way to escape stress.
Under our Terms and Conditions, every user must confirm at registration that they are at least 21 years old. Access to any cd44 service is strictly prohibited for minors. We urge parents to use parental control software on family devices to prevent underage users from accessing gambling sites.
Before you play, ask yourself one question: how much time and money am I able to spend on gambling today? Deciding on that answer in advance and sticking to it is the foundation of responsible gambling. cd44 provides several practical tools to help you set and keep to those limits.
Under our Privacy Policy, your personal information is kept secure and responsible gambling-related information is never shared with third parties. If you have any questions or concerns, you can find answers on our FAQ page or contact our support team directly.
Age Verification and the 21+ Policy
Opening an account on cd44 and taking part in any form of betting activity is for persons aged 21 or above only.
Tools to Keep Yourself Safe
cd44 gives you the ability to control your own gambling limits. The tools below can be activated at any time from your account settings.
Deposit Limit
Set a maximum amount for daily, weekly or monthly deposits. Once a limit is set it takes effect immediately; a request to increase it takes 24 hours to come into effect.
Session Time Limit
Set a maximum duration for each gaming session. When the time is up, an automatic alert will appear and the session will end if needed.
Taking a Break (Cooling-Off)
If you feel you need a short break, temporarily close your account for 24 hours up to 30 days. During this time you will not be able to log in or place bets.
Self-Exclusion
If you feel gambling is getting out of control, request self-exclusion. This allows your account to be closed for 6 months or permanently. Once active, it cannot be lifted by you.
Betting History Review
View your betting history, win/loss record and total spending from your account dashboard. Reviewing this information regularly will give you a clear picture of your habits.
Direct Request via Live Chat
Contact our 24/7 live chat directly to set any limit or request self-exclusion. Our support team is always ready to help in both Bengali and English.
Warning Signs of a Problem
If any of the signs below appear in you or someone you know, it is the right time to seek help.
Gambling Beyond Your Budget
Not being able to stop gambling after your set budget runs out, or betting with money meant for rent, food or other essential expenses, is an important warning sign.
Chasing Losses
The urge to place more bets to win back lost money — known as "chasing losses" — can quickly lead to serious financial harm.
Spending an Unusually Large Amount of Time
Spending hours gambling at the expense of family, work or studies, and hiding this from the people around you.
Mood Changes
Feeling restless, irritable or on edge when unable to gamble, then returning to a normal mood once you can play again — this is a clear sign of dependency.
Gambling with Borrowed Money
Borrowing money from friends, family or a bank to place bets, and failing to repay that debt, points to a serious problem.
Hiding from Family
Keeping the amount you gamble or lose secret from the people close to you, and feeling the need to lie about it — this sign must be taken seriously.
cd44's Commitment
We are not just a betting platform — we want every one of our users to stay well and happy. Here are our firm commitments to ensure responsible gambling:
- Age verification at registration is mandatory — persons under 21 are not permitted to open an account.
- Deposit limits, session time limits, cooling-off and self-exclusion tools are free and available to everyone.
- No bonuses, promotional emails or any marketing messages are sent during a self-exclusion period.
- Our support team handles all responsible gambling-related requests in Bengali on a priority basis.
- If our system detects unusual betting patterns, we proactively reach out to that user.
- All transactions are SSL encrypted — your financial and personal information is fully secure.
Where to Get Help
If you feel there is a problem, do not carry it alone — cd44's support team and the people around you are here for you.
cd44 Live Chat Support
Our support team is available 24 hours a day, 7 days a week via live chat in both Bengali and English. Deposit limits, cooling-off or self-exclusion — any request can be made through this channel. No question is too small, no concern is unimportant.
Contact by Email
If you prefer not to use live chat, you can write to us by email with full details. cd44 support email: [email protected] — all messages related to responsible gambling are handled with complete confidentiality. Our team responds as quickly as possible.
Talk to Family and Friends
The people closest to you are often the first to notice a problem. Have an open conversation with a family member — not for judgement, but for support. Family support is the strongest aid on the road to recovery.
Professional Counselling
If you feel the problem has become serious, speak with a mental health professional or behavioural counsellor. Gambling disorder is a recognised condition and effective treatment is available. Contact a local mental health centre or a trusted doctor.
Support Groups
Talking with others who have faced the same problem can sometimes be more helpful than speaking with a specialist. Look for gambling recovery support groups locally or online — there is no judgement there, only support.
Practical Tips for Responsible Gambling
Before you start playing on cd44, and before each session, ask yourself a few questions. Following these habits keeps gambling in check at all times:
- Before you start, set aside a fixed amount of money — only budget what you can accept losing if it comes to that.
- If you win, be glad, but make it a habit to withdraw your winnings rather than betting them again. The minimum withdrawal amount is ৳500.
- Do not bet when drinking, tired, or under stress — your ability to make good decisions is reduced in these states.
- Do not treat betting as a source of income. Casino games and slots always carry a house edge over the long run.
- Take regular breaks. Instead of playing for hours without stopping, take at least a 10–15 minute break every hour.
- Keep other sources of enjoyment in your life beyond betting — sports, family, friends, music, reading, or any hobby.